A legal disclaimer
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**Privacy Policy – Kurland Kollective**
This privacy policy explains how **Kurland Kollective**, owned and operated by **Donnchadh Kuland (Don)**, uses and protects your personal data when you book and receive services at **44 Amwell Street, London**.
**1. Who we are**
Kurland Kollective is a hairdressing business based at **44 Amwell Street, London**.
You can contact us at:
Email: *kurlandkollective@gmail.com
Phone (for bookings): +447563415299
**2. What personal data we collect**
We may collect or hold the following information about you:
- Your name, phone number, and email address.
- Your appointment history and service preferences.
- Any notes about scalp conditions, allergies, or previous colour/history that you share with us (this is considered **special‑category data**).
- Limited payment information (such as the last four digits of your card or payment reference) via our secure booking and payment systems.
- Basic information you submit through our **Wix website** or consultation forms.
We only collect what is necessary to provide safe, professional services and to manage your bookings.
**3. How we collect your data**
We collect your
- When you book via our **Wix website** or the **link in our Instagram bio** (powered by **Square**).
- When you complete a consultation or appointment form in the salon.
- When you message us via **WhatsApp, Instagram, email, or phone** with booking or service questions.
- When you give us **consent for photos or social‑media posts** in the chair.
We always make it clear why we are collecting your data and ask for your consent where required.
**4. Why we use your data and our legal basis**
We use your
- To create, confirm, and manage your appointments.
- To send **appointment reminders** (including via Square or other booking tools).
- To keep notes about scalp conditions, allergies, and colour history so we can provide safe and tailored services.
- To process payments securely through **Square**.
- To keep our records and comply with UK tax and business‑law requirements.
- To post photos or content on **Instagram, TikTok, WhatsApp, email, or other platforms**, but only if you have given **clear, in‑chair consent**.
Our legal bases under UK data‑protection law include:
- **Contractual necessity** (for the services you book).
- **Legitimate interests** (for appointment management and safe service delivery).
- **Your explicit consent** (for health‑type notes, marketing, and social‑media posts).
You can withdraw your consent for marketing or social‑media use at any time by contacting us.
**5. How long we keep your data**
We keep your personal data only for as long as reasonably necessary:
- Appointment and client‑service records: usually **6–12 months** after your last visit.
- Payment and financial records: as required by UK tax law (typically around **6 years**).
- Marketing or social‑media consent: only while you remain opted in or until you withdraw consent.
If you ask us to delete your data (outside of legal requirements), we will do so where possible.
**6. Sharing your data with others**
We may share your
- With **Square**, our payment and booking system.
- With **Wix**, our website host.
- With **law enforcement or regulators** if required by law.
We do **not** sell your personal data to third parties. Access is limited to **Don / Kurland Kollective** and the necessary service providers who act under our instructions.
**7. Your rights under UK data‑protection law**
You have the right to:
- Be informed about how we use your data.
- Access your data and receive a copy.
- Correct any inaccurate information.
- Request erasure (“right to be forgotten”) in certain circumstances.
- Restrict or object to certain processing.
- Withdraw consent for marketing or social‑media use at any time.
- Complain to the **Information Commissioner’s Office (ICO)** if you feel your rights have not been respected.
To exercise these rights, email us at **dkurlandhair@gmail.com** and we will respond within one month.
**8. How we keep your data secure**
We use:
- Secure systems (**Square** and **Wix**) that store your data in a **secure cloud environment**.
- Confidential notes only visible to **Don / Kurland Kollective**.
- Trusted service providers who follow data‑protection rules.
No internet‑based system can be 100% secure, but we work to keep your information as safe as possible.
**9. Marketing and future communications**
Currently we do **not** send regular marketing, but in the future we may:
- Send occasional offers or updates via **email, WhatsApp, Instagram, or similar**.
- Share photos or content on **Instagram, TikTok, or other platforms**, but only with **clear consent given in the chair** and with the option to ask us to remove the content later.
Before sending marketing, we will ask you to **opt‑in explicitly**. You can unsubscribe at any time by replying “unsubscribe” or emailing **kurlandkollective@gmail.com**.
**10. Social media photos and testimonials**
If we take photos of your hair or service for social media, we will:
- Ask for your **clear, in‑person consent** before posting.
- Remove or delete any post featuring you if you ask us to.
We will never assume permission; consent is always requested and can be withdrawn.
**11. Changes to this policy**
We may update this privacy policy from time to time. If there are significant changes, we will let you know via our **website, social media, or email**, where appropriate.
**12. Contact us**
If you have any questions about this privacy policy or your data, please contact:
**Donnchadh Kuland (Don)**
**Kurland Kollective**
Email: **kurlandkollective@gmail.com
Phone: **0798 4371311**
Address: **44 Amwell Street, London**
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